Support

Installation and usage help, filtered by product.

Download the right installation guide or manual for each product, then jump to contact if you still need direct help.

Keyzone Classic 4

Focused keyboard collection for the Bitsonic Sample Player.

Installation and usage

  • Install the Bitsonic Sample Player first, then select the parent folder that contains the library.
  • Use the deeper grand presets when realism matters, and the lighter keyboard presets when speed matters.
  • If the sound feels too dark, raise Cutoff or reduce ambience before reaching for external EQ.

Compatibility and manuals

  • macOS AU
  • macOS VST3
  • Windows VST3 64-bit
  • Linux VST3
Installation guide User manual

AI Bass Ultimate

The full AI Bass Ultimate 2 is now a bonus unlock for any paid Bitsonic purchase.

Installation and usage

  • Any paid Bitsonic purchase unlocks AI Bass Ultimate 2, Pop Violin and Ballistic Pulse on the same account.
  • Install the Sample Player, point it at the parent folder, then load the AI Bass Ultimate preset.
  • Use keyswitches for live articulation changes and the sequencer for repeatable grooves.
  • When SEQ ON is enabled, held notes feed the sequencer instead of behaving like standard direct triggering.

Compatibility and manuals

  • macOS AU
  • macOS VST3
  • Windows VST3 64-bit
  • Linux VST3
Installation guide User manual

Pop Violin

Pop Violin is part of the same three-plugin bonus bundle unlocked by any paid Bitsonic purchase.

Installation and usage

  • Any paid Bitsonic purchase unlocks Pop Violin, AI Bass Ultimate 2 and Ballistic Pulse on the same account.
  • Load the single preset and write inside the supported violin note range.
  • Use velocity to shape phrasing before reaching for extra effects.
  • If the line needs to cut through, raise velocity first, then refine with ambience.

Compatibility and manuals

  • macOS AU
  • macOS VST3
  • Windows VST3 64-bit
  • Linux VST3
Installation guide User manual

Ballistic Pulse

Ballistic Pulse is part of the same three-plugin bonus bundle unlocked by any paid Bitsonic purchase.

Installation and usage

  • Any paid Bitsonic purchase unlocks Ballistic Pulse, AI Bass Ultimate 2 and Pop Violin on the same account.
  • Select the parent folder of the library, then choose the desired SFX preset from the browser.
  • Held-note machine-gun style patches behave differently from one-shot patches on purpose.
  • Use reverb, chorus and delay sparingly if you need stylized sci-fi width.

Compatibility and manuals

  • macOS AU
  • macOS VST3
  • Windows VST3 64-bit
  • Linux VST3
Installation guide User manual

Profondo

Simple subharmonic processor for music, speech and full-range sources.

Installation and usage

  • Use subtle settings first and compare often with bypass.
  • Mute Original is helpful when you want a separate sub-only layer.
  • If the result gets muddy, lower Amount before trying to fix it downstream.

Compatibility and manuals

  • macOS AU
  • macOS VST3
  • Windows VST3 64-bit
  • Linux VST3
Installation guide and manual

Custom Reverb

Creative ambience processor with gate sequencing, reflections and wet-path tone shaping.

Installation and usage

  • The dry signal is controlled separately, so wet-path processing does not replace the original source unless you choose it.
  • The 32-step sequencer only runs while the DAW transport is playing.
  • Use the sample-rate and wet EQ sections to push beyond standard ambience.

Compatibility and manuals

  • macOS AU
  • macOS VST3
  • Windows VST3 64-bit
  • Linux VST3
Installation guide and manual